Withdrawing from a Purchase Offer in Austria: What Damages Are You Really Facing?

7 min readint time

Updated: August 2026

By Mag. Nevena Shotekova-Zöchling, Attorney at Law

You have signed a Kaufanbot – a purchase offer – and now want to withdraw. The immediate question is what it will cost you. The answer varies considerably, depending on how the offer is drafted, who was involved, and at what stage you withdraw.

Key points at a glance

  • A signed Kaufanbot (purchase offer) is legally binding – it is not a non-binding expression of interest, but a binding offer to enter into a purchase agreement.
  • Once the seller accepts the offer, the purchase contract has been concluded. From that point on, unilateral withdrawal is generally no longer possible.
  • If the offer was made through a real estate agent, a statutory right of withdrawal under § 30a of the Austrian Consumer Protection Act (KSchG) may apply – limited to one week.
  • The amount of damages depends on whether the offer contains an agreed forfeit payment (Reugeld) or a contractual penalty (Konventionalstrafe) – or whether the seller must prove actual loss.
  • Often the largest item is not the damages at all, but the agent's commission, which may fall due despite the withdrawal.

What is a Kaufanbot in legal terms?

The Kaufanbot – purchase offer – is a binding offer by the buyer to acquire a property or apartment on specified terms.

This is where the most common misunderstanding arises. Many buyers sign a Kaufanbot believing they are merely expressing serious interest. In fact, it is a legally binding declaration of intent under the Austrian Civil Code (ABGB). The buyer is bound by the offer for the binding period (Bindungsfrist) stated in it – commonly two to four weeks.

If the seller accepts within that period, the purchase contract is concluded. The formal contract subsequently drawn up by a notary or attorney merely implements that agreement and makes it registrable in the land register.

Practical consequence: a buyer who wants out after acceptance is not withdrawing from an offer – but from a contract that already exists. Legally, that is an entirely different matter, and as a rule considerably more expensive.

The three stages – and what is possible at each

Stage 1: Offer made, not yet accepted

As long as the seller has not accepted the offer, the buyer can generally only revoke it if the revocation reaches the seller before or at the same time as the offer itself. In practice this is almost never the case.

Exception: if the offer contains an express reservation of revocation, withdrawal is possible on the terms stated there. Read your offer carefully – such clauses are rarer than many assume, but they do occur.

Stage 2: Right of withdrawal under § 30a KSchG

This is the most important exception in practice. Section 30a of the Austrian Consumer Protection Act grants a right of withdrawal where the following conditions are met:

  • The buyer is a consumer (not acting in a business capacity).
  • The transaction concerns an apartment, a single-family house, or a plot for building one, intended to meet the urgent housing need of the buyer or a close relative.
  • The declaration was made on the same day on which the buyer first viewed the property.
    A real estate agent was involved.

Where these conditions are met, the buyer may withdraw in writing within one week. The period begins when written notice of the right of withdrawal is handed over – if that does not happen, the period is extended considerably, but to no more than one month from the date of the declaration.

This is frequently overlooked: viewings followed by immediate signature – standard practice for properties in high demand – often satisfy the conditions of § 30a KSchG.

Stage 3: Offer accepted – the contract stands

Once the seller has accepted, there is no general right of withdrawal. An exit is then only possible through:

  • a mutual rescission agreement with the seller,
  • a challenge on grounds of error, fraud or duress (§§ 870 et seq ABGB),
  • a warranty claim for concealed defects,
  • the occurrence of a condition subsequent agreed in the offer – for example, failure to obtain financing.

The last point is by far the most important lever. A properly drafted financing condition in the purchase offer is the single most effective protection against exactly this situation.

How high are the damages on withdrawal?

There is no blanket answer. What matters is what the offer says.

Option 1: Forfeit payment (Reugeld) agreed

Where a Reugeld (§ 909 ABGB) has been agreed, the buyer may withdraw against payment of that amount. The Reugeld is therefore the price of exit – further damages are excluded.

In practice, forfeit payments are commonly agreed at five to ten percent of the purchase price. On a purchase price of EUR 400,000 that is EUR 20,000 to EUR 40,000.

The advantage for the buyer is predictability. The amount is fixed, regardless of the loss the seller actually suffers.

Option 2: Contractual penalty (Konventionalstrafe) agreed

A contractual penalty (§ 1336 ABGB) falls due irrespective of actual loss. Unlike a Reugeld, however, it does not permit withdrawal – it penalises it.

Importantly, contractual penalties are subject to judicial reduction. Where the penalty is disproportionate to the seller's actual disadvantage, the court may reduce it. In consumer transactions this power is mandatory and cannot validly be excluded.

The seller may in addition claim loss exceeding the penalty – but only if the offer expressly provides for it.

Option 3: No provision at all – statutory damages

Where the purchase offer contains no provision on Reugeld or contractual penalty, general damages law applies. The seller must then plead and prove the loss specifically.
Recoverable items include, in particular:

  • Wasted expenditure – contract drafting costs, surveys, energy performance certificates
  • Costs of re-marketing – advertising, further agency services
  • A shortfall in price if the property can subsequently only be sold for less
  • Bridging finance costs where the seller made commitments in reliance on completion

Not recoverable are mere inconvenience, time spent or lost opportunities that cannot be quantified. The seller is also under a duty to mitigate – he must make genuine efforts to resell promptly.

The practical point: in practice, the amounts actually enforceable are frequently well below what the seller initially demands. A shortfall in price in particular is often difficult to establish in a functioning market.

The underestimated item: the agent's commission

Buyers withdrawing from a purchase offer tend to focus exclusively on damages owed to the seller – and overlook the agent.

Under the Austrian Real Estate Agents Act, commission generally falls due upon conclusion of the brokered transaction. If the contract came into being through acceptance of the offer, the commission claim has arisen – even where the contract is subsequently rescinded by mutual agreement.

At a commission of three percent plus VAT, on a purchase price of EUR 400,000 that is approximately EUR 14,400 – an amount that may exceed the damages themselves.

The position differs on withdrawal under § 30a KSchG: there the commission claim falls away, because the transaction is undone retroactively. That is a further reason to examine this right of withdrawal first.

What to do now

  1. Check the deadlines immediately. The right of withdrawal under § 30a KSchG is limited to one week. Every day counts. Check the date of the first viewing and the date of your signature.
  2. Read the purchase offer word by word. What matters: binding period, Reugeld or penalty clause, financing condition, reservation of revocation, conditions precedent and subsequent.
  3. Establish whether the offer has already been accepted. The difference between Stage 1 and Stage 3 determines your entire legal position.
  4. Do not sign anything the seller or agent puts in front of you now. Rescission agreements frequently contain clauses that worsen your position – such as an acknowledgment of full commission or a waiver of defences.
  5. Do not pay without review. Amounts demanded are often negotiable, particularly where no Reugeld was agreed and the seller would have to prove actual loss.

Prevention costs a fraction

Most of these situations arise because a purchase offer was signed without review – often under time pressure, at the viewing itself, with a reference to other interested parties.

A purchase offer with a sound financing condition, a clear binding period and a balanced withdrawal provision costs a fraction of what a later exit costs.

If you currently have a purchase offer in front of you and have not yet signed: have it reviewed first. That is by a considerable margin the most cost-effective moment for legal advice in the entire purchase process.

Frequently asked questions

Is a Kaufanbot binding?

Yes. A signed purchase offer is a binding declaration. The buyer is bound for the agreed binding period.

Can I withdraw a purchase offer without cost?

Only in exceptional cases – for example on withdrawal under § 30a KSchG, by exercising an agreed reservation of revocation, or where a condition subsequent such as failure to obtain financing occurs.

How long am I bound by a purchase offer?

For the binding period stated in the offer, usually two to four weeks. Where no period is stated, a reasonable period for consideration applies.

Do I have to pay the agent's commission if I withdraw?

As a rule yes, once the contract has come into being through acceptance of the offer. On withdrawal under § 30a KSchG the claim falls away.

How high is a Reugeld usually?

Five to ten percent of the purchase price is common in the market. The amount is freely negotiable and must be expressly stated in the offer.

What happens if I do not pay the damages?

The seller may pursue the claim in court. Before making any payment, it should always be assessed whether and to what extent the claim is actually justified.

We are happy to look at your situation

A short conversation is often enough to establish whether withdrawal from the purchase offer is still possible, on what terms, and what costs may actually arise. We review your purchase offer, possible rights of withdrawal and claims for damages, and advise you on the best way forward.

Mag. Nevena Shotekova-Zöchling
Attorney at Law and Licensed Real Estate Broker, Vienna
Marc-Aurel-Straße 6/Top 14, 1010 Vienna, Austria
office@advokat-wien.at · www.advokat-wien.at
Consultations also available in Russian, English and Bulgarian.

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This article provides a general overview of the legal position in Austria and does not constitute legal advice in an individual case. I would be glad to assess your specific situation.